Right of Revocation
You have the right to revoke the purchase contract within fourteen days without stating any reasons.
The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of revocation, you must inform us of your decision to revoke the purchase contract by means of a clear statement (e.g. a letter sent by post, fax, or email).
To comply with the revocation period, it is sufficient that you send the notice of exercising the right of revocation before the revocation period expires.
Consequences of Revocation
If you revoke the purchase contract, we shall refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your revocation.
We will carry out such reimbursement using the same means of payment that you used for the initial transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have provided evidence of having sent back the goods, whichever is the earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you informed us of the revocation of the purchase contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
End of Revocation Policy